One word of advice before
you try to utilize this feature: Be
sure you have the model number and serial number for the piece
of equipment you need to look up. To
access the Master Parts Viewer: - Access
the Toro home page at www.toro.com.
- Under
“Customer Care” click the “look up parts” bullet.
- On
the next page, on the right side under Master Parts Viewer,
hit the “start Parts Viewer” button. As mentioned before,
you will need your unit’s model and serial number. At this
point, you can access “help” to show you where this information
is located on the equipment if you do not know.
- The
next screen asks for a model number. Enter it and hit the
“search” button. (NOTE: the “View Model List” lists all
model numbers with no descriptions.)
- Next,
you will be asked to select from several serial number ranges.
Also, you can select from “View Assembly Drawings” or “View
Product Features.” To find parts select “View Assembly
Drawings.” (“View Product Features” gives you the basic
specifications for the unit.)
- From
the “View Assembly Drawings” page, you will now have the
opportunity to select an assembly drawing to look at or
to “Find a Part.” To use the “Find a Part” feature, click
on it and put in a description of the part you are looking
for. You will then be given a selection of drawings to
look at along with a part number and a brief description.
- Once
you have selected an assembly drawing to view, you may want
to click on “Parts Page Help.” This help page will show
you several items including how to create a Parts Pick List
you can later print. When you are on any parts page, you
will notice a printer icon just above and to the left of
the illustration. Clicking the icon will bring up a printable
parts page including a header, the illustration, assembly
name, and the parts list for that page. You can then print
the page using your browser’s print and formatting utilities.
- By
using Internet Explorer 5.0 or above, you can place your
order via e-mail. Just click “Printer Friendly List,” then
File, Send, Page by e-mail. Fill in the e-mail address
partsdepartment@reinders.com;
in the body please enter detail about your order such as:
customer name, phone number, if you want the order shipped
or you will pick it up, your purchase order number, etc.
You should
now know the basics of navigating through the Toro “Master
Parts Viewer.” Another word of advice: if you are looking
for an item such as a deck on a Groundsmaster, you may not
find it if you search under the model number for the traction
unit. Any item that has its own model and serial number may
need to be searched for under those numbers. This can be
many of the items that can be purchased as options on a unit—such
as decks, seats, reels, etc. Call (800) 785-3302 or (262) 786-3302
if you have any questions or
problems with using this feature.
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