Online Ordering Shipping Policy


  • Standard Shipping - Ground – ETA 1-2 business days for the Midwest, 3-5 business days outside of the Midwest.
    • 2nd Day Air – 2 business days (end of day) – does not include Saturday or Sunday
    • Next Day Air – next business day (end of day) – does not include Saturday or Sunday
    • *If you need Saturday delivery please indicate in the order notes on the checkout screen and we will quote and update you with the additional fees.
    • NOTE: Due to COVID-19 you may experience shipping delays for all shipping methods, including guaranteed deliveries (2nd Day Air & Next Day Air). During this time, Reinders will not be issuing refunds if a guaranteed delivery method is chosen and isn't delivered in the requested time frame.
  • Shipping rates are determined by weight, size, and hazmat variables.
  • If your order is placed before 12 pm CST, it will ship out same day, if your requested products are in stock.
  • Occasionally, you may receive the products that you ordered from different locations. You will not be charged for additional freight if your order ships from multiple locations.
  • You will receive a shipment notification when the product ships.
  • Your shipment must be sent to a valid street addresses; no shipments can be made to P.O. Boxes.
  • *Seasonal Lighting (Holiday Lighting) does ship outside of the U.S. 

Reinders Delivery

For Reinders account holders only

  • Delivery fees may apply at time of invoicing
  • If you choose Reinders Delivery and have special delivery instructions (need pallet jack/forklift/lift gate, need delivered to certain spot, etc..) please type these in the “Order Notes” section.
  • Reinders may choose to utilize outside carriers (LTL) to best service you.

Updated 4/3/20