Online Ordering Shipping Policy
STANDARD SHIPPING DETAILS
- Standard Shipping - Ground – ETA 1-2 business days for the Midwest, 3-5 business days outside of the Midwest.
- 2nd Day Air – 2 business days (end of day) – does not include Saturday or Sunday
- Next Day Air – next business day (end of day) – does not include Saturday or Sunday
- *If you need Saturday delivery please indicate in the order notes on the checkout screen and we will quote and update you with the additional fees.
- NOTE: Due to COVID-19 you may experience shipping delays for all shipping methods, including guaranteed deliveries (2nd Day Air & Next Day Air). During this time, Reinders will not be issuing refunds if a guaranteed delivery method is chosen and isn't delivered in the requested time frame.
- Shipping rates are determined by weight, size, and hazmat variables.
- If your order is placed before 12 pm CST, it will ship out same day, if your requested products are in stock.
- Occasionally, you may receive the products that you ordered from different locations. You will not be charged for additional freight if your order ships from multiple locations.
- You will receive a shipment notification when the product ships.
- Your shipment must be sent to a valid street addresses; no shipments can be made to P.O. Boxes.
- *Seasonal Lighting (Holiday Lighting) does ship outside of the U.S.
For Reinders account holders only
- Delivery fees may apply at time of invoicing
- If you choose Reinders Delivery and have special delivery instructions (need pallet jack/forklift/lift gate, need delivered to certain spot, etc..) please type these in the “Order Notes” section.
- Reinders may choose to utilize outside carriers (LTL) to best service you.