Holiday Lighting Ordering & Warranty Information

Reinders Inc. is a direct importer and wholesale distributor for the seasonal lighting industry. We were one of the first companies to import LED String Lights, and because we work directly with the factories, we are able to assure the product we bring in is of the highest quality. If you are a commercial or institutional lighting user or a professional lighting installer, you can depend on us to provide you with the highest quality products, competitive pricing, excellent customer service, and quick turn-around times on your orders.
Call 262-797-6571 (local) or 1-877-785-3309 (toll free)

Ordering Information

Ordering procedures and payment terms:

  • Orders may be called in (1-877-785-3309), In the Milwaukee Area (262-797-6571), faxed in (262-797-6345) or e-mailed to seasonallightorders@reinders.com
  • Orders are shipped via UPS, FedEx, USPS, or LTL where applicable
  • Orders may be picked up at our 12 branch locations throughout WI, IL, MN, and KS
  • We accept MC, VISA, DISCOVER, AE and Company checks. Net 30 terms may be extended to approved accounts.

Return Policy

Due to the seasonal nature of this lighting product, no returns of product will be accepted after Dec.1 of the year it was purchased. Any product returned for reasons other than mfg. defect will be subject to a 15% restocking charge. Any product that appears used or is not in it's original packaging will not be accepted for return. All freight charges associated with the return of the product are the responsibility of the customer. Please call us at 1-877-785-3309 (or 262-797-6571 in the Milwaukee Area) for return questions or return authorizations.

Warranty information

All of our seasonal lighting products are either UL or CSA/US approved and are warranted against mfg. defects for 90 days from date of purchase. Some of the led products may have extended mfg. warranties. All of our seasonal lighting products (with the exception of the LED retrofit bulbs) are not intended for permanent or year round, continuous use. The warranty is null and void if product is used or installed in a manner other than the manufacturer guidelines and recommendations. Product that has been cut or altered in any way will not be eligible for warranty. The warranty applies to product only and does not relate to the costs incurred for shipping fees or labor related fees for installation or removal of products. Please contact us at 1-877-785-3309 (or 262-797-6571 in the Milwaukee Area) for specific warranty questions or warranty return procedures.

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