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Job Opportunities
Reinders, Inc. believes in attracting and retaining the best of the best! Enjoying your job with Reinders will enhance your life and help you better serve internal and external customers. That's why here at Reinders we're always looking for quality, exceptional professionals to fill positions in the organization. People who know how to roll up their sleeves and tackle the job at hand; who go the extra mile to get the job done—and done right.
Operations Assistant - Commercial Equipment
Elm Grove, WI | Posted 4/10/24
Apply Now More InfoPosition Summary:
Join Our Dynamic Team as an Operations Assistant at Reinders Inc.!
Are you ready to be a vital part of a thriving team, driving the day-to-day operations for our Commercial Equipment Division? Reinders Inc., located in the vibrant community of Elm Grove, WI, is seeking a proactive and detail-oriented Operations Assistant to join our ranks.
Key Responsibilities:
- Order Management: Efficiently enter equipment orders and manage purchase orders to suppliers, ensuring seamless transactions and timely delivery of goods.
- Reporting: Take charge of compiling, updating, and disseminating weekly/monthly department reports to keep our sales team informed and empowered for success.
- Vendor Relations: Annually gather vendor pricing data and facilitate new product setups in our business system, fostering strong relationships with suppliers to ensure competitiveness and product availability.
- Inventory Oversight: Monitor and manage inventory levels, assisting in scheduling product transfers and meticulously tracking open vendor purchase orders to maintain optimal stock levels.
- Operational Assistance: Perform occasional warehouse duties, including equipment receiving, and contribute to various general operational tasks to keep our division running smoothly.
Why Join Reinders Inc.?
- Collaborative Environment: Work alongside a cohesive team dedicated to achieving excellence in every aspect of our operations.
- Growth Opportunities: Take advantage of ongoing learning and development initiatives to enhance your skills and advance your career within our organization.
- Benefits: We offer a comprehensive benefits package, including health, dental, and retirement plans.
Requirements:
- High school diploma or equivalent required; additional education or relevant experience preferred.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite and ability to quickly learn new software systems.
- Excellent communication skills.
- Prior experience in operations or administrative roles is a plus.
If you're ready to embark on an exciting journey with a company that values dedication, innovation, and teamwork, then we want to hear from you! Apply now to join the Reinders Inc. family and play a pivotal role in shaping the success of our Commercial Equipment Division. Please send your resume to: gbounds@reinders.com
Reinders is an Affirmative Action/Equal Opportunity Employer
Senior Network Systems Administrator
Sussex, WI | Posted 4/9/24
Apply Now More InfoPosition Summary:
The Senior Network and Systems Administrator provides technical expertise and is responsible for developing, supporting, and maintaining complex business networks and infrastructure, security, projects, and corporate strategic initiatives. This position requires a highly skilled and experienced professional who serves three primary functions; a senior escalation point for IT staff and customer technical issues that may require a more advanced skill set; engage in technical solution design and project deployments; and provide organizational improvement by providing technical leadership and mentorship.
Essential Job Duties:
- Responsible for LAN/WAN administration, which includes maintaining secure network access and resource availability at all organizational levels, managing user access for all systems, with particular emphasis on network communications systems, connectivity, and uptime of all sites.
- Responsible for security of networks, email and file systems, virtual servers, Cisco, and other security systems, wireless, and VPN connectivity.
- Maintain network security from internal and external threats and continue to continuously improve corporate security posture.
- Maintain system monitoring tools to ensure the integrity and availability of all IT resources.
- Prioritize and troubleshoot technology complications, recognize how they impact business operations, and quickly find resolution.
- Manage active directory, DNS, DHCP, certificate authorities, Exchange, database, file level permissions, management of group policy and organizational units.
- Provide expertise, escalation support, and mentorship for IT staff, assisting with prioritizing work, incidents, and requests.
- Maintains documentation and inventory for servers, network hardware and software.
- Participates in and/or leads the review, evaluation and recommendation of solutions relating to hardware and software acquisitions and/or network updates and the implementation of new technologies.
- Deployment and maintenance of Enterprise level wireless networks.
- Lead the design, configuration and deployment of core switch and firewall devices in large multi-site networks.
- Manage a multi-host highly available virtualized environment (VMWare and MS Hyper-V).
- Manage MDM, RMM, patch management policies and software.
- Provide feedback on problematic trends and patterns in technical assistance to team and/or supervisor.
- Contributes to team effort by completing other assignments and serving on project teams, as assigned.
- This job description is not meant to be all inclusive of the duties of this position; may perform other duties as assigned or required.
Qualifications
Education and/or Experience:
- 7-10+ years of IT career progression; resolving complex technical issues; managing business networks, infrastructure, servers, and security.
- Associate degree or bachelor’s degree in an information technology accredited program (Majoring in Computer Science, Information Technology, or related IT discipline) or equivalent work experience.
Other Qualifications:
- Advanced knowledge of network operating systems (Cisco, Junos, IOS); familiarity with advanced layer 3 and layer 4 networking.
- Strong Windows knowledge and experience: Windows OS, Windows Servers, Active Directory, Exchange, SharePoint, Teams, O365 Management (Azure, Entra, MDM/Intune a plus), Windows file and print services.
- Prior experience with day-to-day management of escalated user and system issues, help desk incidents, staff, ticket management, delegation of priorities, project work, and prioritization.
- Proven ability to secure and protect company information, data and systems and experience with security best-practices, security awareness and user training.
- Ability to assist with developing and participating in disaster recovery practices and exercises.
- Ability to communicate effectively, take ownership, troubleshoot, and resolve technical issues promptly and efficiently both as part of the team and independently while ensuring minimal downtime and disruption to customer operations.
- Advanced problem-solving capabilities to troubleshoot issues in an efficient manner.
- Strong attention to detail and tracking abilities required.
- Ability to learn new technologies quickly and thoroughly.
Preferred Qualifications:
- Certifications such as A+, Network+, Microsoft certifications, Cisco, MCDST, MCSE, or MCP, security certifications, and project management certifications preferred
Please send your resume to: gbounds@reinders.com
Reinders is an Affirmative Action/Equal Opportunity Employer
Senior IT Support Specialist
Sussex, WI | Posted 4/9/24
Apply Now More InfoPosition Summary:
The Senior IT Support Specialist is responsible for providing tier 2+ help desk leadership, advanced hardware/software support, and systems administration. This position plays a key role in IT project management and serves as a technical expert in the department. With a focus on business continuity, best practices, and security, this positions’ expertise will be essential in leading operations, troubleshooting, and driving technological improvements. This role demands excellent problem-solving, time management, and communication skills, aiming to enhance our overall IT capabilities.
Essential Job Duties:
- Provide advanced Tier 2+ support to staff for all issues related to computer systems, software, and hardware, with a focus on timely, precise problem resolution and direct feedback to users.
- Collaborate with IT staff to prioritize work and set expectations for all incidents and requests, communicating clearly to all stakeholders.
- Act as a technical authority, providing expertise to both team members and end users.
- Support security maintenance, including anti-virus software updates and patch management, KnowBe4 administration, and endpoint security compliance.
- Monitor and support sites, security appliances, infrastructure, and systems.
- Manage small and medium sized IT Projects from start to finish.
- Work with other IT staff to develop and maintain technical procedures, documentation, and operational instructions and/or project or work order status.
- Oversee relationships with external IT support providers, contractors, and manage business accounts to ensure activities are well-coordinated and effective.
- Lead IT operations, including installing, troubleshooting, repairing, and maintaining personal computers, software, hardware and peripheral equipment, business and cell phones and upgrading existing hardware and software.
- Provide feedback on problematic trends and patterns in technical assistance to team and/or supervisor.
- Research new technologies and solutions to meet the needs of users and the goals of the company.
- Assist with preventative maintenance, server and endpoint management, backups and recovery, security maintenance, and asset inventory.
- Contributes to team effort by completing other assignments and serving on project teams, as assigned.
- This job description is not meant to be all inclusive of the duties of this position; may perform other duties as assigned or required.
Qualifications
Education and/or Experience:
- Minimum 5-7+ years of experience as an IT support technician with career progression including experiences in leadership.
- Associate degree or bachelor’s degree in an information technology accredited program (Majoring in Computer Science, Information Technology, or related IT discipline) or equivalent work experience.
Other Qualifications:
- Thorough knowledge of help desk operations to include a good knowledge of IT best practices, industry trends, and customer service practices.
- Knowledge and experience in all Microsoft operating systems (desktop and server) and Microsoft Office products.
- Experience with Microsoft Active Directory, Office 365, SharePoint, Teams, Azure AD, Entra, and Intune.
- Experience with VMWare, vSphere, Veeam or other backup utilities, and cloud-based technologies preferred.
- Fantastic installation, diagnostic, upgrade, and restoration abilities.
- Strong knowledge of security concepts and best practices.
- Superb time management and project management skills.
- Strong documentation and organizational skills.
- Ability to multitask and prioritize tasks in a fast-paced environment to meet deadlines.
- Excellent written, verbal communication and relational skills, with the ability to express complex technical concepts in simplified business terms.
- Self-disciplined, works independently with minimal supervision, and is accountable and reliable.
- Willing to provide and receive feedback to improve performance.
- Experience in at least two project related roles (i.e. implementer, integrator, system administrator, team leader or architect).
- Advanced problem-solving capabilities to troubleshoot issues in an efficient manner.
- Strong attention to detail and tracking abilities required.
- Ability to learn new technologies quickly and thoroughly.
Preferred Qualifications:
- One or more certifications such as A+, Network+, Microsoft certifications, Cisco, MCDST, MCSE, or MCP preferred.
Please send your resume to: gbounds@reinders.com
Reinders is an Affirmative Action/Equal Opportunity Employer
Customer Service/Warehouse Associate
Rochester, MN | Posted 3/25/24
Apply Now More InfoPosition Summary:
Are you ready to kickstart your career in a dynamic and rewarding environment? Reinders Inc., a leading company in the lawn and turf industry, is on the lookout for a talented individual to join our team as a Customer Service and Warehouse Associate in Rochester, MN. This is a fantastic full-time opportunity on first shift that you won't want to miss!
Why Reinders Inc.?
- Steady Growth: Be part of a company that's been thriving for over a century. We're constantly growing and evolving, offering you room for advancement in your career.
- Team Collaboration: Join a friendly and supportive team that values your contributions and encourages collaboration. We believe in teamwork and recognize the importance of each team member.
- Career Development: At Reinders Inc., we invest in our employees. We provide training, mentoring, and opportunities to help you excel and advance in your career.
- Stability: Join a financially stable and reputable company that's committed to quality and excellence.
Responsibilities:
- Customer Service: Interact with our valued customers in a friendly and professional manner. Assist with inquiries, orders, and resolve any issues or concerns promptly.
- Warehouse and Driving Duties: Receive, store, and distribute products. Ensure the warehouse is organized, and inventory is maintained accurately. Perform product delivery on a back up basis.
- Administrative Tasks: Handle paperwork, process orders, and maintain records with precision.
- Shipping and Receiving: Safely load and unload products for shipment. Ensure compliance with all safety and quality guidelines.
- Use of Technology: Utilize various software systems to track orders and inventory.
Requirements:
- Previous warehouse experience required. Customer service experience is a plus.
- Valid Driver’s license and ability to obtain a medical card.
- Excellent communication and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Forklift operation experience is an advantage.
What We Offer:
- Competitive salary.
- Comprehensive benefits package.
- Company merchandise.
- Training and development opportunities.
Ready to embark on an exciting career journey with Reinders Inc.? Don't wait! Send your resume highlighting your relevant experience. Join us in shaping the future of Reinders Inc. Your dedication, skills, and enthusiasm can make a real impact. Apply today! Please send your resume to: gbounds@reinders.com
Reinders is an Affirmative Action/Equal Opportunity Employer
Set Up Technician
Elm Grove, WI | Posted 3/21/24
Apply Now More InfoPosition Summary:
Are you a hands-on enthusiast with a passion for keeping things running smoothly? Do you have a knack for diagnosing and fixing mechanical issues? If so, we've got the perfect opportunity for you!
About Us:
At Reinders Inc., we take pride in delivering top-notch lawn and turf equipment to our valued customers. We believe in the power of a well-maintained, lush green landscape, and we're on a mission to keep lawns and turf looking their best. Our team provides exceptional service, and we're looking for a skilled Equipment Set Up Technician on the first shift to join us on this journey.
Key Responsibilities:
As an Equipment Set Up Technician, your role will be crucial in ensuring our customers receive equipment that's ready to roll. Your duties will include:
- Setting up lawn and turf equipment, ensuring it's in perfect working condition.
- Performing reel grinding and sharpening for equipment as needed.
- Conducting routine maintenance to keep our equipment in top shape.
- Collaborating with our team to maintain an organized and efficient workflow.
Qualifications
We're seeking candidates who possess the following qualifications:
- Strong mechanical aptitude and a passion for equipment maintenance.
- Ability to diagnose and perform minor repairs on lawn and turf equipment.
- Excellent attention to detail and organizational skills.
- A positive attitude, a strong work ethic, and the ability to work well independently and in a team.
What We Offer:
- Competitive compensation and benefits package.
- Opportunities for skill development and growth within the company.
- A supportive and friendly team environment.
- The chance to make a positive impact on our customers' outdoor experiences.
If you're ready to be a part of a dynamic team that is passionate about excellence and customer satisfaction, we want to hear from you!
To apply for the Equipment Set Up Technician position, please submit your resume highlighting your relevant skills and experience. Please send your resume to: gbounds@reinders.com
Reinders is an Affirmative Action/Equal Opportunity Employer
Who We Are
Reinders, Inc. is a family owned distribution company established in 1866 headquartered in Sussex, WI. with 200 employees and 13 locations across the Midwest. We carry quality product lines such as turf equipment, irrigation products, fertilizers, grass seed, power equipment, landscape lighting, fountains, rock salt and many others. Reinders works with a wide variety of customers including golf courses, municipalities, schools, parks, cemeteries, athletic facilities, contractors, landscape companies and architects.
Employment Resources
Our Job Benefits
Reinders offers a comprehensive benefits package that gives employees many options for coverage and services!
Reinders is an organization that values a work/life balance; both part-time and full-time employees are eligible to accrue paid time off and receive nine paid holidays to rest and recharge from work.
Want to save for retirement? Reinders offers a competitive company match on both employees’ pre-tax 401(k) and Roth 401(k) contributions.
Other Benefit Offerings for Full-time Employees:
- Medical Insurance – Our plans include Teladoc which offers the convenience of a variety of virtual diagnostic services at no cost to employees.
- Dental Insurance
- Vision Insurance
- Company Provided Life/ADD Insurance
- Long-term and Short-term Disability
- Dependent and Medical Flexible Spending Accounts (FSA)
Part-time and full-time employees may enroll in additional voluntary benefits through Stitch, which offers direct payment to employees if they have an accident or illness that causes an unexpected financial hardship. Do you have a dog, cat, bird, fish, or other pet? Reinders offers Pet Insurance to part-time and full time-employees to care for their animal family members.
In addition to our benefits package, what other value will you find working for Reinders? Please see below to read what current employees at Reinders have to say about their experience
Employee Testimonials
View all TestimonialsService Administrator, Elm Grove, WI
Employed with Reinders since July 2021
A day in the life of my position includes checking emails, reviewing and billing completed tickets, answering phones, and checking open order report. I enjoy what I do. I love it here and the people I work with. I look forward to learning new things in my role. Interactions with my co-workers are great. The culture at Reinders is professional, casual, friendly, and fast-paced; all of those and more. Reinders is family oriented, understanding, and appreciative of their employees.
Territory Manager-Soft Goods, Illinois
Employed with Reinders since September 2017
Since day one Reinders has been a welcoming and family-oriented employer. Reinders continuously supports its employees to make sure personal goals are met and to promote a healthy work life balance. When I got hired at Reinders I didn’t feel like an employee, but more so a part of a family. I would recommend anyone to work for Reinders.
Service Manager, Mundelein, IL
Employed with Reinders since January 2010
A day in the life of my position includes checking daily reports, going over daily operations, managing inventory and processes, answering customer inquiries, managing billing and daily paperwork, and working with new ERP system for the Service Department. The customers, both internal and external make me enjoy my job at Reinders. We partner together daily and have developed many excellent working relationships that work for all parties involved. This is a team effort. We work together, we learn together and grow together. Recently there have been several projects on which I have worked. We are customer based and to attain those results I have spent more time educating and mentoring new staff members. Watching staff learn and grow with customer relationships and behind the scenes knowledge is my favorite on going project. Recently I have been involved in a new service management program to assist with the daily operations of our Service Department. We focus as a team to learn and grow in our positions daily. Most customer interactions are discussed and not just mentored by one person, but the team to learn and grow. The culture at Reinders is family orientated, hard workers, and they have the “this is it” mentality.